373 lines
22 KiB
HTML
373 lines
22 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>
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有效对话指南
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</title>
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<meta name="description" content="">
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<meta name="keywords" content="">
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<meta name="author" content="Mozzie">
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<link rel="canonical" href="https://maxshader.com/posts/48147/">
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<link rel="icon" type="image/svg" href='data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M16 7h1a2 2 0 0 1 2 2v.5a.5.5 0 0 0 .5.5a.5.5 0 0 1 .5.5v3a.5.5 0 0 1-.5.5a.5.5 0 0 0-.5.5v.5a2 2 0 0 1-2 2h-2"></path><path d="M8 7H6a2 2 0 0 0-2 2v6a2 2 0 0 0 2 2h1"></path><path d="M12 8l-2 4h3l-2 4"></path></g></svg>'>
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<link rel="stylesheet" href="/css/b4c95347.css">
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<script>window.i18n = {"tip-status-done":"完成","tip-status-default":"全部","tip-status-todo":"计划","tip-status-doing":"进行","tip-status-other":"其他","text-select":"选择","text-move":"移动","text-esc":"退出","January":"一月","February":"二月","March":"三月","April":"四月","May":"五月","June":"六月","July":"七月","August":"八月","September":"九月","October":"十月","November":"十一月","December":"十二月"}</script>
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<aside id="aside-box" class="left-aside">
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<link rel="stylesheet" href="/css/61875ce9.css">
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<div class="profile">
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<a class="badge" href="/">
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<span>Hi</span>
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<span>Mozzie</span>
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</a>
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<cosy-tooltip id="left-aside-button" placement="right">
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<span slot="content">
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<span>显示 / 隐藏 左侧导航</span>
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<cosy-short-key>[</cosy-short-key>
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<path d="M16 4c1.104-.019 2 .896 2 2v8a2 2 0 0 1-2 2H4a2 2 0 0 1-2-2V6a2 2 0 0 1 2-2h12zm1 2a1 1 0 0 0-1-1h-2.995v10H16a1 1 0 0 0 1-1V6zm-4.995 9V5H4.001a1 1 0 0 0-1 1v8a1 1 0 0 0 1 1h8.004z" fill="currentColor"></path>
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<script src="/js/e0a67917.js"></script>
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<cosy-search id="post-search" placeholder="搜索">
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<div slot="short-key">
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<cosy-short-key>⌘</cosy-short-key>
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<cosy-short-key>K</cosy-short-key>
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<script src="/js/62d6af47.js"></script>
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<link rel="stylesheet" href="/css/db04a759.css">
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<nav class="category-nav cosy-scrollbar">
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<ul><li data-path="archives">
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<a href="/archives">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20"><g fill="none"><path d="M3.5 3A1.5 1.5 0 0 0 2 4.5v4A1.5 1.5 0 0 0 3.5 10h9A1.5 1.5 0 0 0 14 8.5v-4A1.5 1.5 0 0 0 12.5 3h-9zM3 4.5a.5.5 0 0 1 .5-.5h9a.5.5 0 0 1 .5.5v4a.5.5 0 0 1-.5.5h-9a.5.5 0 0 1-.5-.5v-4zm.5 6.5A1.5 1.5 0 0 0 2 12.5v4A1.5 1.5 0 0 0 3.5 18h9a1.5 1.5 0 0 0 1.5-1.5v-4a1.5 1.5 0 0 0-1.5-1.5h-9zM3 12.5a.5.5 0 0 1 .5-.5h9a.5.5 0 0 1 .5.5v4a.5.5 0 0 1-.5.5h-9a.5.5 0 0 1-.5-.5v-4zm14-.063a2.003 2.003 0 0 1-2.5-1.937A2 2 0 0 1 16 8.563a2.005 2.005 0 0 1 1 0a2 2 0 0 1 0 3.874zM16.5 3a.5.5 0 0 1 .5.5v4.041a3.02 3.02 0 0 0-1 0V3.5a.5.5 0 0 1 .5-.5zm0 10.5c-.17 0-.337-.014-.5-.041V17.5a.5.5 0 0 0 1 0v-4.041c-.163.027-.33.041-.5.041z" fill="currentColor"></path></g></svg>
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<div class="ellipsis">归档</div>
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</a>
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</li><li data-path="cosy-roadmap">
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<a href="/cosy-roadmap">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20"><g fill="none"><path d="M9.384 2a1 1 0 0 0-.966.742L4.616 17H2.5a.5.5 0 0 0 0 1h15a.5.5 0 0 0 0-1h-2.116L11.582 2.742A1 1 0 0 0 10.616 2H9.384zM5.651 17l.8-3H11.5a.5.5 0 0 0 0-1H6.717l.534-2H10.5a.5.5 0 0 0 0-1H7.517l1.867-7h1.232l3.733 14H5.651z" fill="currentColor"></path></g></svg>
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<div class="ellipsis">路线图</div>
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</a>
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</li><li data-path="cosy-resume">
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<a href="/cosy-resume">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20"><g fill="none"><path d="M8.5 4.498a1.5 1.5 0 1 1 3 0a1.5 1.5 0 0 1-3 0zm1.5-2.5a2.5 2.5 0 0 0-2.43 3.086L5.471 4.15a1.761 1.761 0 0 0-2.317.88c-.4.882-.008 1.917.877 2.31L7 8.662v2.287l-1.877 4.645a1.75 1.75 0 0 0 3.245 1.311l1.556-3.849a.073.073 0 0 1 .028-.038a.086.086 0 0 1 .046-.012c.02 0 .035.005.046.012a.074.074 0 0 1 .028.038l1.555 3.849a1.75 1.75 0 0 0 3.245-1.311L13 10.96V8.662l2.968-1.322a1.74 1.74 0 0 0 .877-2.31a1.761 1.761 0 0 0-2.317-.88l-2.097.934a2.5 2.5 0 0 0-2.43-3.086zM4.065 5.444a.761.761 0 0 1 1-.38l3.918 1.744a2.5 2.5 0 0 0 2.034 0l3.918-1.744a.761.761 0 0 1 1 .38a.739.739 0 0 1-.373.983l-2.969 1.321a1 1 0 0 0-.593.914v2.298a1 1 0 0 0 .073.375l1.872 4.633a.75.75 0 0 1-1.39.562l-1.556-3.849c-.364-.9-1.639-.9-2.003 0l-1.555 3.85a.75.75 0 1 1-1.39-.562l1.876-4.646A1 1 0 0 0 8 10.95V8.662a1 1 0 0 0-.593-.914L4.438 6.427a.739.739 0 0 1-.373-.983z" fill="currentColor"></path></g></svg>
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<div class="ellipsis">简历</div>
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</a>
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</li></ul>
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<ul><li class="">
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<a href="/categories/CS/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M20 4l-2 14.5l-6 2l-6-2L4 4z"></path><path d="M7.5 8h3v8l-2-1"></path><path d="M16.5 8H14a.5.5 0 0 0-.5.5v3a.5.5 0 0 0 .5.5h1.423a.5.5 0 0 1 .495.57L15.5 15.5l-2 .5"></path></g></svg>
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<div class="ellipsis">
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<span>CS</span>
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</div>
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</a>
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</li><li class="active">
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<a href="/categories/EQ/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M5.636 5.636a9 9 0 0 1 13.397.747L13.414 12l5.619 5.617A9 9 0 1 1 5.636 5.636z"></path><circle cx="11.5" cy="7.5" r="1" fill="currentColor"></circle></g></svg>
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<div class="ellipsis">
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<span>EQ</span>
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</div>
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</a>
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</li><li class="">
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<a href="/categories/Hexo/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><path d="M4 17v1a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2v-1"></path><path d="M8 16h8"></path><path d="M8.322 12.582l7.956.836"></path><path d="M8.787 9.168l7.826 1.664"></path><path d="M10.096 5.764l7.608 2.472"></path></g></svg>
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<div class="ellipsis">
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<span>Hexo</span>
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</div>
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</a>
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</li><li class="">
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<a href="/categories/%E8%87%AA%E5%AA%92%E4%BD%93/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><path d="M9 12a4 4 0 1 0 4 4V4a5 5 0 0 0 5 5" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"></path></svg>
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<div class="ellipsis">
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<span>自媒体</span>
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</div>
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</a>
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</li><li class="">
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<a href="/categories/%E8%AF%BB%E4%B9%A6/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20"><g fill="none"><path d="M4 16V4a2 2 0 0 1 2-2h8a2 2 0 0 1 2 2v11a1 1 0 0 1-1 1H5a1 1 0 0 0 1 1h9.5a.5.5 0 0 1 0 1H6a2 2 0 0 1-2-2zM15 4a1 1 0 0 0-1-1H6a1 1 0 0 0-1 1v11h10V4zM7.041 8h.973c.045-.773.192-1.485.42-2.059A3.002 3.002 0 0 0 7.04 8zM6 8.5a4 4 0 1 1 8 0a4 4 0 0 1-8 0zm6.959-.5a3.002 3.002 0 0 0-1.392-2.059c.227.574.374 1.286.419 2.059h.973zm-.973 1c-.045.773-.192 1.486-.42 2.059A3.002 3.002 0 0 0 12.96 9h-.973zm-1.002-1c-.046-.707-.189-1.324-.383-1.778c-.12-.28-.25-.474-.368-.591c-.117-.115-.195-.131-.233-.131c-.038 0-.116.016-.233.13c-.118.118-.248.312-.368.592c-.194.454-.337 1.07-.383 1.778h1.968zM9.016 9c.046.707.189 1.324.383 1.778c.12.28.25.474.368.591c.117.115.195.131.233.131c.038 0 .116-.016.233-.13c.118-.118.248-.313.368-.592c.194-.454.336-1.07.383-1.778H9.016zM8.014 9h-.973c.147.87.668 1.614 1.392 2.059c-.227-.573-.374-1.286-.419-2.059z" fill="currentColor"></path></g></svg>
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<div class="ellipsis">
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<span>读书</span>
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</div>
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</a>
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</li><li class="">
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<a href="/categories/%E8%B4%A2%E7%BB%8F/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 24 24"><g fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round"><circle cx="12" cy="12" r="9"></circle><path d="M14.8 9A2 2 0 0 0 13 8h-2a2 2 0 0 0 0 4h2a2 2 0 0 1 0 4h-2a2 2 0 0 1-1.8-1"></path><path d="M12 6v2m0 8v2"></path></g></svg>
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<div class="ellipsis">
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<span>财经</span>
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</div>
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</a>
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</li></ul>
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</nav>
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<script src="/js/da8f6845.js"></script>
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</div>
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<div class="bottom">
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<cosy-tooltip id="button-preference" placement="right">
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<span slot="content">
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<span>偏好</span>
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<cosy-short-key>⌘</cosy-short-key>
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<cosy-short-key>p</cosy-short-key>
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</span>
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<cosy-icon bordered id="button-about-cosy-theme">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 16 16">
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<g fill="none">
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<path d="M8 6a2 2 0 1 0 0 4a2 2 0 0 0 0-4zM7 8a1 1 0 1 1 2 0a1 1 0 0 1-2 0zm3.618-3.602a.708.708 0 0 1-.824-.567l-.26-1.416a.354.354 0 0 0-.275-.282a6.072 6.072 0 0 0-2.519 0a.354.354 0 0 0-.275.282l-.259 1.416a.71.71 0 0 1-.936.538l-1.359-.484a.355.355 0 0 0-.382.095c-.569.627-1 1.367-1.262 2.173a.352.352 0 0 0 .108.378l1.102.931a.704.704 0 0 1 0 1.076l-1.102.931a.352.352 0 0 0-.108.378A5.986 5.986 0 0 0 3.53 12.02a.355.355 0 0 0 .382.095l1.36-.484a.708.708 0 0 1 .936.538l.258 1.416c.026.14.135.252.275.281a6.075 6.075 0 0 0 2.52 0a.353.353 0 0 0 .274-.281l.26-1.416a.71.71 0 0 1 .936-.538l1.359.484c.135.048.286.01.382-.095c.569-.627 1-1.367 1.262-2.173a.352.352 0 0 0-.108-.378l-1.102-.931a.703.703 0 0 1 0-1.076l1.102-.931a.352.352 0 0 0 .108-.378A5.985 5.985 0 0 0 12.47 3.98a.355.355 0 0 0-.382-.095l-1.36.484a.71.71 0 0 1-.111.03zm-6.62.58l.937.333a1.71 1.71 0 0 0 2.255-1.3l.177-.97a5.105 5.105 0 0 1 1.265 0l.178.97a1.708 1.708 0 0 0 2.255 1.3L12 4.977c.255.334.467.698.63 1.084l-.754.637a1.704 1.704 0 0 0 0 2.604l.755.637a4.99 4.99 0 0 1-.63 1.084l-.937-.334a1.71 1.71 0 0 0-2.255 1.3l-.178.97a5.099 5.099 0 0 1-1.265 0l-.177-.97a1.708 1.708 0 0 0-2.255-1.3L4 11.023a4.987 4.987 0 0 1-.63-1.084l.754-.638a1.704 1.704 0 0 0 0-2.603l-.755-.637c.164-.386.376-.75.63-1.084z" fill="currentColor"></path>
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</g>
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</svg>
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</cosy-icon>
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</cosy-tooltip>
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</div>
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</aside>
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<main>
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<link rel="stylesheet" href="/css/9bb9a539.css">
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<div class="post-container">
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<header>
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<div class="left">
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<link rel="stylesheet" href="/css/7d333f9e.css">
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<nav class="breadcrumb">
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<section>
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<cosy-tooltip placement="bottom-left">
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<span slot="content"><span>首页</span>
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<cosy-short-key>⌘</cosy-short-key>
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<cosy-short-key>H</cosy-short-key>
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</span>
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<cosy-icon href="/">
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<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20">
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<g fill="none">
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<path d="M8.998 2.388a1.5 1.5 0 0 1 2.005 0l5.5 4.942A1.5 1.5 0 0 1 17 8.445V15.5a1.5 1.5 0 0 1-1.5 1.5H13a1.5 1.5 0 0 1-1.5-1.5V12a.5.5 0 0 0-.5-.5H9a.5.5 0 0 0-.5.5v3.5A1.5 1.5 0 0 1 7 17H4.5A1.5 1.5 0 0 1 3 15.5V8.445c0-.425.18-.83.498-1.115l5.5-4.942zm1.336.744a.5.5 0 0 0-.668 0l-5.5 4.942A.5.5 0 0 0 4 8.445V15.5a.5.5 0 0 0 .5.5H7a.5.5 0 0 0 .5-.5V12A1.5 1.5 0 0 1 9 10.5h2a1.5 1.5 0 0 1 1.5 1.5v3.5a.5.5 0 0 0 .5.5h2.5a.5.5 0 0 0 .5-.5V8.445a.5.5 0 0 0-.166-.371l-5.5-4.942z" fill="currentColor"></path>
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</cosy-icon>
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</cosy-tooltip>
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<svg class="arrow" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20">
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<g fill="none">
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<path d="M7.733 4.207a.75.75 0 0 1 1.06.026l5.001 5.25a.75.75 0 0 1 0 1.035l-5 5.25a.75.75 0 1 1-1.087-1.034L12.216 10l-4.51-4.734a.75.75 0 0 1 .027-1.06z" fill="currentColor"></path>
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</g>
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</svg>
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<a class="ellipsis" href="/categories/EQ/">
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EQ
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</a>
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<svg class="arrow" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 20 20">
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<g fill="none">
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<path d="M7.733 4.207a.75.75 0 0 1 1.06.026l5.001 5.25a.75.75 0 0 1 0 1.035l-5 5.25a.75.75 0 1 1-1.087-1.034L12.216 10l-4.51-4.734a.75.75 0 0 1 .027-1.06z" fill="currentColor"></path>
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</g>
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</svg>
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<span class="ellipsis">
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有效对话指南
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</span>
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</section>
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</nav>
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<script src="/js/31d6cfe0.js"></script>
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</div>
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<div class="right">
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<cosy-tooltip id="toc-show-button" placement="left">
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<span slot="content">
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<span>显示 / 隐藏 文章目录</span>
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<cosy-short-key>]</cosy-short-key>
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<cosy-icon>
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<g fill="none">
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<path d="M4 4c-1.104-.019-2 .896-2 2v8a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V6a2 2 0 0 0-2-2H4zM3 6a1 1 0 0 1 1-1h2.995v10H4a1 1 0 0 1-1-1V6zm4.995 9V5h8.004a1 1 0 0 1 1 1v8a1 1 0 0 1-1 1H7.995z" fill="currentColor"></path>
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</cosy-icon>
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</cosy-tooltip>
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</div>
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</header>
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<div class="content">
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<main class="cosy-scrollbar">
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<div class="article-container">
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<!-- 渲染文章内容 -->
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<article>
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<!-- 文章标题 -->
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<h1 class="post-title">有效对话指南</h1>
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<div class="last-updated">
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上次更新: 2024-03-15 14:44:57
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<p>卡耐基说过：要说服别人同意你的观点，你就要让他觉得这是他自己的观点。也就是说，本质上没有人真正被别人说服，听或者不听都是他们自己的主动选择</p>
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<h1 id="目的"><a href="#目的" class="headerlink" title="目的"></a>目的</h1><p>沟通目的无非两个：</p>
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<ul>
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<li>让对方认同我们的观点</li>
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<li>或者按我们说的做</li>
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</ul>
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<h1 id="搞定情绪"><a href="#搞定情绪" class="headerlink" title="搞定情绪"></a>搞定情绪</h1><p>大多数人的立场和行为，是由情绪决定的，对方不喜欢你，你再怎么努力也很难说服他，只有他认可你这个人你的话他才会听。所以动之以理之前要先小之以轻，你把他情绪搞定了，沟通也就成功了一半</p>
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<h2 id="夸-细节"><a href="#夸-细节" class="headerlink" title="夸 - 细节"></a>夸 - 细节</h2><p>不吝赞美，就一个字“夸”，具体怎么夸呢？</p>
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<p>细节就是不要太笼统：</p>
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<ul>
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<li>😭 你穿的真好看 </li>
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<li>😊 今天的上衣显得你很白，太美了</li>
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</ul>
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<h2 id="夸-对比"><a href="#夸-对比" class="headerlink" title="夸 - 对比"></a>夸 - 对比</h2><ul>
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<li>😭 你今天穿的真好看</li>
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<li>😊 你今天穿的真好看，一般人可传不出这种气质</li>
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</ul>
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<h2 id="我能理解你，换我也生气"><a href="#我能理解你，换我也生气" class="headerlink" title="我能理解你，换我也生气"></a>我能理解你，换我也生气</h2><p>接纳对方的负面情绪，把双方情绪拉回到安全范围内。</p>
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<h2 id="肢体同步"><a href="#肢体同步" class="headerlink" title="肢体同步"></a>肢体同步</h2><p>如果你的肢体动作跟对方同步，它会产生一种被共情的感觉</p>
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<ul>
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<li>对方说的火热，身体前倾，伺机凑近</li>
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<li>思考一到两秒钟再反馈，这个简单的停顿</li>
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</ul>
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<h1 id="只陈述不评论"><a href="#只陈述不评论" class="headerlink" title="只陈述不评论"></a>只陈述不评论</h1><p>事实不会引起争议</p>
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<p>比如：孩子考试没及格是事实，说他笨死了就是评论了。</p>
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<p>再比如：你这周上班迟到两次，这是事实，说你经常迟到就是评论了。</p>
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<h2 id="评论副词"><a href="#评论副词" class="headerlink" title="评论副词"></a>评论副词</h2><p>尽量规避一些跟评论相关的糊的频率副词，比如</p>
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<ul>
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<li>笨</li>
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<li>懒</li>
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<li>坏</li>
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<li>总是</li>
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<li>永远</li>
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<li>每次</li>
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</ul>
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<h1 id="保持开放性"><a href="#保持开放性" class="headerlink" title="保持开放性"></a>保持开放性</h1><p>还拿上面的例子，这些话对方只能回答好或者不好，然后结束沟通</p>
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<ul>
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<li>孩子没及格，老爸说下次必须及格。</li>
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<li>你上班迟到，老板说再迟到扣薪水。</li>
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</ul>
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<p>如果换成开放式沟通：</p>
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<ul>
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<li>老爸说咱们聊聊哪些题没有搞清楚</li>
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<li>老板说生活上是不是遇到了什么问题，没着我可以帮你</li>
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</ul>
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<h1 id="反馈事实"><a href="#反馈事实" class="headerlink" title="反馈事实"></a>反馈事实</h1><p>这些话对方不仅听着舒服，而且能给你反馈事实。具体怎么开放呢？咱们只需要记住两个关键词</p>
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<ul>
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<li>问题开放：不要让对方只能回答是或否，例如：像愿闻其详、展开说说、欢迎补充之类</li>
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<li>让出话语权：真正的沟通高手，是让对方觉得自己很牛，主导聊天的往往是能提出问题的人，或者让别人多说的人</li>
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</ul>
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<p class="motto">重拾纯粹的写作</p>
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</article>
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<span>目录</span>
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<ol class="toc"><li class="toc-item toc-level-1"><a class="toc-link" href="#%E7%9B%AE%E7%9A%84"><span class="toc-number">1.</span> <span class="toc-text">目的</span></a></li><li class="toc-item toc-level-1"><a class="toc-link" href="#%E6%90%9E%E5%AE%9A%E6%83%85%E7%BB%AA"><span class="toc-number">2.</span> <span class="toc-text">搞定情绪</span></a><ol class="toc-child"><li class="toc-item toc-level-2"><a class="toc-link" href="#%E5%A4%B8-%E7%BB%86%E8%8A%82"><span class="toc-number">2.1.</span> <span class="toc-text">夸 - 细节</span></a></li><li class="toc-item toc-level-2"><a class="toc-link" href="#%E5%A4%B8-%E5%AF%B9%E6%AF%94"><span class="toc-number">2.2.</span> <span class="toc-text">夸 - 对比</span></a></li><li class="toc-item toc-level-2"><a class="toc-link" href="#%E6%88%91%E8%83%BD%E7%90%86%E8%A7%A3%E4%BD%A0%EF%BC%8C%E6%8D%A2%E6%88%91%E4%B9%9F%E7%94%9F%E6%B0%94"><span class="toc-number">2.3.</span> <span class="toc-text">我能理解你，换我也生气</span></a></li><li class="toc-item toc-level-2"><a class="toc-link" href="#%E8%82%A2%E4%BD%93%E5%90%8C%E6%AD%A5"><span class="toc-number">2.4.</span> <span class="toc-text">肢体同步</span></a></li></ol></li><li class="toc-item toc-level-1"><a class="toc-link" href="#%E5%8F%AA%E9%99%88%E8%BF%B0%E4%B8%8D%E8%AF%84%E8%AE%BA"><span class="toc-number">3.</span> <span class="toc-text">只陈述不评论</span></a><ol class="toc-child"><li class="toc-item toc-level-2"><a class="toc-link" href="#%E8%AF%84%E8%AE%BA%E5%89%AF%E8%AF%8D"><span class="toc-number">3.1.</span> <span class="toc-text">评论副词</span></a></li></ol></li><li class="toc-item toc-level-1"><a class="toc-link" href="#%E4%BF%9D%E6%8C%81%E5%BC%80%E6%94%BE%E6%80%A7"><span class="toc-number">4.</span> <span class="toc-text">保持开放性</span></a></li><li class="toc-item toc-level-1"><a class="toc-link" href="#%E5%8F%8D%E9%A6%88%E4%BA%8B%E5%AE%9E"><span class="toc-number">5.</span> <span class="toc-text">反馈事实</span></a></li></ol>
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